Vectonix Product

Refund Policy

Effective Date: July 23, 2026 • Version 1.0

1. Digital Subscriptions Policy

OneLink provides digital subscription services. Subscription fees are generally non-refundable once the service has been activated. When you upgrade to a paid plan (Pro or Premium), you receive immediate access to the premium features, custom vanity handles, and dedicated resources associated with that tier.

2. Exceptions & Case-by-Case Reviews

Refund requests due to accidental duplicate payments or technical issues (such as payment gateway failures, transaction errors, or failed feature activations after successful payment) will be reviewed on a case-by-case basis. If you believe your transaction falls under this category, please raise a support request within 48 hours of the transaction.

3. Processing of Approved Refunds

Approved refunds will be processed to the original payment method within 7–10 business days. Please note that bank processing and settlement timelines may vary based on your payment method or issuing institution.

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4. Contact Support

To request a review or ask questions about a payment, please contact Team Vectonix with your invoice or transaction details at vectonixofficial@gmail.com. We are committed to resolving billing queries fairly and promptly.